TERMS OF SERVICE

Last Updated: April 10, 2025

Please read these Terms and Conditions carefully before booking and using the FLX Turf indoor sports and training facility located in Canandaigua, NY (the "Facility"). By booking and/or using the Facility, you (the "Renter") agree to be bound by these Terms and Conditions.

1. Booking and Payment:

  • Reservations: All rentals must be booked in advance through the designated FLX Turf booking system (e.g., website, phone).

  • Booking Confirmation: A booking is considered confirmed only upon receipt of full payment or a non-refundable deposit as specified at the time of booking. FLX Turf reserves the right to refuse any booking at its sole discretion.

  • Payment: Payment methods accepted will be outlined in the booking system. Full payment may be required a specified number of days prior to the rental date.

  • Rates: Rental rates are subject to change without prior notice. The rates applicable to your booking will be those in effect at the time of booking confirmation.

  • Taxes: All rental fees are exclusive of any applicable sales taxes, which will be added to the total cost.

  • Overtime: Use of the Facility beyond the scheduled rental time may be subject to additional charges at a rate determined by FLX Turf. Any overtime must be pre-approved by FLX Turf staff if possible.

2. Facility Use and Conduct:

  • Permitted Use: The Facility is available for rent by sports teams for training and practice purposes only, unless otherwise specifically agreed upon in writing with FLX Turf.

  • Hours of Operation: The Facility is available for rent daily from 7:00 AM to 10:00 PM, subject to availability.

  • Supervision: Renters are responsible for the supervision of all individuals using the Facility under their booking, including but not limited to team members, coaches, and guests.

  • Appropriate Attire and Footwear: Only appropriate athletic attire and clean, non-marking indoor athletic footwear are permitted on the turf. No cleats, street shoes, or bare feet are allowed on the turf surface. FLX Turf reserves the right to ask individuals with inappropriate footwear to leave the turf area.

  • Food and Beverages: Food and beverages are generally not permitted on the turf surface. Designated areas for consumption may be available and must be used. Water in closed, non-breakable containers is typically permitted.

  • Prohibited Activities: The following activities are strictly prohibited within the Facility:

    • Smoking, vaping, or the use of tobacco products.

    • Alcohol consumption (unless specifically permitted for a special event with prior written consent).

    • Use of illegal drugs.

    • Fighting, aggressive behavior, or any conduct deemed unsafe or disruptive by FLX Turf staff.

    • Use of equipment or activities that could damage the turf or Facility.

    • Bringing animals into the Facility (except for documented service animals).

    • Commercial activities or instruction by individuals not authorized by FLX Turf.

  • Equipment: Renters are responsible for bringing their own sports-specific equipment unless otherwise agreed upon with FLX Turf. Any equipment provided by FLX Turf must be used responsibly and returned in the same condition as received.

  • Cleanliness: Renters are responsible for leaving the rented area in a clean and orderly condition. This includes removing all personal belongings, trash, and equipment. Failure to do so may result in additional cleaning fees.

  • Compliance with Instructions: Renters must comply with all instructions and directions given by FLX Turf staff regarding the use of the Facility and safety procedures.

3. Damage and Liability:

  • Damage to Facility: The Renter is responsible for any damage to the Facility, including the turf, walls, equipment, or fixtures, caused by the Renter or any individuals under their supervision. The Renter agrees to pay for the repair or replacement of any such damage at the prevailing rates.

  • Assumption of Risk: The Renter acknowledges that participation in sports and training activities involves inherent risks of injury. The Renter voluntarily assumes all risks associated with the use of the Facility.

  • Waiver of Liability: To the fullest extent permitted by law, the Renter hereby waives, releases, and discharges FLX Turf, its owners, employees, agents, and affiliates from any and all claims, demands, actions, causes of action, damages, losses, expenses, and liabilities of any kind or nature whatsoever, whether known or unknown, arising out of or in any way connected with the Renter's or their group's use of the Facility, including but not limited to injuries, accidents, or property damage, even if caused by the negligence of FLX Turf, its owners, employees, agents, or affiliates.

  • Indemnification: The Renter agrees to indemnify, defend, and hold harmless FLX Turf, its owners, employees, agents, and affiliates from and against any and all claims, demands, actions, causes of action, damages, losses, expenses (including reasonable attorneys' fees), and liabilities of any kind or nature whatsoever arising out of or in any way connected with the Renter's or their group's use of the Facility, including but not limited to any breach of these Terms and Conditions or any negligent or willful act or omission.   

4. Cancellation and Refunds:

  • Renter Cancellation: Cancellation policies and any applicable refunds will be outlined at the time of booking. Generally, cancellations made with less than a specified notice period may not be eligible for a refund.

  • FLX Turf Cancellation: FLX Turf reserves the right to cancel any booking due to unforeseen circumstances, including but not limited to facility maintenance, safety concerns, or events beyond its control. In such cases, the Renter will be offered a full refund or the option to reschedule the booking, subject to availability. FLX Turf shall not be liable for any other losses or expenses incurred by the Renter due to such cancellation.

5. Governing Law and Jurisdiction:

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.   

  • Any legal action or proceeding arising out of or relating to these Terms and Conditions or the use of the Facility shall be brought exclusively in the state or federal courts located in Ontario County, New York, and the Renter hereby irrevocably submits to the personal jurisdiction of such courts.   

6. Entire Agreement:

  • These Terms and Conditions constitute the entire agreement between the Renter and FLX Turf with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written.   

7. Amendments:

  • FLX Turf reserves the right to modify or amend these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will be posted on the FLX Turf website or otherwise made available upon request. Continued use of the Facility after any such modifications constitutes acceptance of the revised Terms and Conditions.   

8. Contact Information:

  • For any questions or concerns regarding these Terms and Conditions or the Facility, please contact FLX Turf at [Insert Phone Number] or [Insert Email Address].

By proceeding with a booking and using the FLX Turf facility, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.